Lucky Bet Terms and Conditions for Bangladesh Players

1 Acceptance of Terms

These Terms and Conditions ("Terms") apply to all users of the Lucky Bet platform, including the website, mobile application, and any related services. By registering an account, making a deposit, or placing a bet on Lucky Bet, you confirm that you have read these Terms in full and that you agree to be bound by them.

Lucky Bet may update these Terms from time to time. When changes are made, the updated version will be published on this page with a revised date. Continued use of the Lucky Bet platform after any update constitutes acceptance of the revised Terms. It is your responsibility to check this page periodically for changes.

These Terms should be read alongside the Lucky Bet Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and Lucky Bet.

2 Eligibility

To register and use a Lucky Bet account, you must meet all of the following requirements:

• You must be at least 18 years of age at the time of registration.
• You must be a resident of a jurisdiction where online betting is not prohibited by applicable law.
• You must not be a current employee, contractor, or close family member of a Lucky Bet employee.
• You must not have been previously excluded or banned from the Lucky Bet platform.
• You must be registering on your own behalf and not on behalf of any third party.

Lucky Bet reserves the right to request proof of age and identity at any time. If a player is found to be underage, their account will be immediately closed, all winnings will be forfeited, and any deposits will be returned minus any amounts already wagered.

3 Account Registration

Each individual may hold only one Lucky Bet account. Duplicate accounts are strictly prohibited. If Lucky Bet identifies that a player holds more than one account, all accounts may be suspended and any balances may be forfeited pending investigation.

When registering, you must provide accurate and complete information including your full name, date of birth, email address, and phone number. You must keep this information up to date. Providing false information during registration is a violation of these Terms and may result in permanent account closure.

You are responsible for maintaining the confidentiality of your account credentials. Lucky Bet recommends using a strong, unique password and enabling any available two-factor authentication features. You must notify Lucky Bet immediately if you suspect that your account has been accessed without your authorisation.

• Accounts are non-transferable and may not be sold, gifted, or assigned to another person.
• Lucky Bet reserves the right to verify your identity before processing any withdrawal.
• Accounts that have been inactive for an extended period may be subject to dormancy policies as outlined in the account settings section.

4 Deposits and Withdrawals

Lucky Bet supports a range of local Bangladesh payment methods to make deposits and withdrawals as convenient as possible. All transactions must be made using a payment method that is registered in your own name. Lucky Bet does not accept third-party payments.

Deposits are generally processed instantly. Withdrawal processing times vary depending on the payment method used and the verification status of your account. Lucky Bet aims to process all withdrawal requests promptly, but reserves the right to conduct additional verification checks before releasing funds.

• Minimum and maximum deposit and withdrawal limits apply and are displayed within your account dashboard.
• Lucky Bet does not charge fees on standard deposits or withdrawals, though your payment provider may apply their own charges.
• Withdrawals will only be processed to a payment method that has previously been used to make a deposit, or to a verified account in your name.
• Lucky Bet reserves the right to delay or decline a withdrawal if there are reasonable grounds to suspect fraudulent activity or a breach of these Terms.

5 Betting Rules

All bets placed on Lucky Bet are subject to the specific rules applicable to the sport or game in question. These rules are available within the relevant section of the platform. By placing a bet, you confirm that you have read and understood the applicable rules.

Bets are accepted at the odds displayed at the time the bet is confirmed. Lucky Bet reserves the right to void bets in the following circumstances:

• The bet was placed on an event that was cancelled or abandoned before the relevant outcome was determined.
• The odds displayed were the result of a technical error or manifest error on the part of Lucky Bet.
• There is evidence that the bet was placed in connection with match-fixing or any other form of sports corruption.
• The bet was placed after the relevant event or market had already closed.

Lucky Bet settlement decisions are final once confirmed. If you believe a bet has been settled incorrectly, you may contact the support team within 72 hours of settlement to raise a dispute. Lucky Bet will review the case and respond within a reasonable timeframe.

6 Bonuses and Promotions

Lucky Bet offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that are published alongside each offer. It is your responsibility to read and understand the terms of any bonus before claiming it.

• Bonuses are credited to your account in accordance with the conditions of the specific promotion.
• Wagering requirements must be met in full before any bonus funds or winnings derived from bonus funds can be withdrawn.
• Bonuses may only be used for the games or sports markets specified in the promotion terms.
• Lucky Bet reserves the right to withdraw a bonus offer at any time before it has been claimed.
• Players found to be abusing bonus offers — including through the use of multiple accounts or coordinated betting patterns — will have their bonuses cancelled and their accounts reviewed.

For full details of current promotions and their specific terms, please visit the Bonus page.

7 Prohibited Activities

The following activities are strictly prohibited on the Lucky Bet platform. Engaging in any of these activities will result in immediate account suspension and may result in legal action:

• Using automated software, bots, or scripts to place bets or interact with the platform.
• Attempting to manipulate the outcome of any game or sporting event.
• Colluding with other players to gain an unfair advantage.
• Using the platform for any form of money laundering or financial crime.
• Registering multiple accounts to claim bonuses more than once.
• Providing false identity information during registration or verification.
• Accessing the platform from a jurisdiction where online betting is prohibited.
• Attempting to reverse engineer, hack, or otherwise interfere with the Lucky Bet platform or its underlying systems.

Lucky Bet cooperates fully with law enforcement authorities and regulatory bodies. Any suspicious activity identified on the platform will be reported to the relevant authorities as required by applicable law.

8 Privacy and Data

Lucky Bet collects and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection and use of your personal data as described in that policy. Lucky Bet uses your data to operate your account, process transactions, verify your identity, and comply with legal obligations.

Lucky Bet does not sell your personal data to third parties. Data may be shared with payment processors, identity verification providers, and regulatory authorities where required. All data is stored securely and protected with industry-standard encryption.

For full details of how Lucky Bet handles your personal data, please review the Privacy Policy.

9 Responsible Gaming

Lucky Bet is committed to promoting responsible gambling. We provide a range of tools to help players manage their betting activity, including deposit limits, session time reminders, and self-exclusion options. These tools are available to all registered players through the account settings section.

• Deposit limits can be set on a daily, weekly, or monthly basis and cannot be increased immediately once set.
• Self-exclusion can be requested for a defined period or permanently. Once a self-exclusion is in place, Lucky Bet will not accept bets from the excluded account.
• Players who believe they may have a gambling problem are encouraged to seek help and to use the self-exclusion tools available on the platform.

For more information about responsible gaming tools and support resources, please visit the Responsible Gaming page.

10 Limitation of Liability

Lucky Bet provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or that the platform will be free from errors or technical issues.

To the maximum extent permitted by applicable law, Lucky Bet shall not be liable for:

• Any loss of profits, revenue, or data arising from your use of the platform.
• Any losses resulting from technical failures, system outages, or interruptions to service.
• Any losses resulting from your failure to comply with these Terms.
• Any indirect, incidental, or consequential losses of any kind.

Nothing in these Terms limits Lucky Bet's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

11 Changes to Terms

Lucky Bet reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the revised Terms will be published on this page with an updated effective date. For significant changes, Lucky Bet may also notify registered players via email or an in-platform notification.

Your continued use of the Lucky Bet platform after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

12 Contact Us

If you have any questions about these Terms and Conditions or need clarification on any point, the Lucky Bet support team is available 24 hours a day, 7 days a week. You can reach us through the following channels:

• Live chat — available directly within the Lucky Bet platform and mobile app.
• Email — [email protected]

Lucky Bet aims to respond to all enquiries promptly. For account-specific issues, please have your registered email address and account details ready when contacting support.